{"id":2557,"date":"2026-09-11T19:27:32","date_gmt":"2026-09-11T17:27:32","guid":{"rendered":"https:\/\/simplygest.es\/blogtecnico\/?p=2557"},"modified":"2026-10-01T12:55:59","modified_gmt":"2026-10-01T10:55:59","slug":"asi-funciona-la-integracion-de-whatsapp-business-en-simplygest","status":"publish","type":"post","link":"https:\/\/simplygest.es\/blogtecnico\/asi-funciona-la-integracion-de-whatsapp-business-en-simplygest\/","title":{"rendered":"As\u00ed funciona la integraci\u00f3n de WhatsApp Business en SimplyGest"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Si tienes un n\u00famero de <em>WhatsApp Business<\/em>, podr\u00e1s integrarlo en SimplyGest para que puedas contactar con tus clientes y proveedores f\u00e1cilmente sin salir de SimplyGest, enviar facturas y presupuestos de forma r\u00e1pida y c\u00f3moda desde la misma ventana de Vista Previa o chatear con un cliente\/proveedor concreto f\u00e1cilmente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>NOTA<\/strong>: esta funcionalidad requiere la contrataci\u00f3n de un <em>addon<\/em> adicional.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IMPORTANTE<\/strong>: adem\u00e1s del <em>addon<\/em>, necesitar\u00e1s una cuenta de WhatsApp Business y conocer los <strong>precios fijados por Meta<\/strong> para el env\u00edo de mensajes. En <a href=\"https:\/\/simplygest.es\/blogtecnico\/informacion-sobre-los-precios-de-whatsapp-business-limitaciones-etc\/\">este art\u00edculo<\/a> te lo explicamos detalladamente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Te explicamos lo que puedes hacer con la integraci\u00f3n. Si est\u00e1s buscando <a href=\"https:\/\/simplygest.es\/blogtecnico\/configuracion-de-whatsapp-business-en-simplygest\/\">c\u00f3mo configurar la integraci\u00f3n<\/a> con WhatsApp Business, hemos preparado <a href=\"https:\/\/simplygest.es\/blogtecnico\/configuracion-de-whatsapp-business-en-simplygest\/\">este otro art\u00edculo<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"660\" src=\"https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image.png\" alt=\"\" class=\"wp-image-2568\" srcset=\"https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image.png 1024w, https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-300x193.png 300w, https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-768x495.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00bfQu\u00e9 puedes hacer gracias a la integraci\u00f3n de WhatsApp Business con SimplyGest?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Esto es lo que podr\u00e1s hacer desde SimplyGest con la integraci\u00f3n con tu n\u00famero de WhatsApp Business:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enviar tus facturas y presupuestos por WhatsApp a tus Clientes de forma autom\u00e1tica<\/strong><\/li>\n\n\n\n<li><strong>Personalizar las plantillas para el env\u00edo de facturas, presupuestos, etc.<\/strong><\/li>\n\n\n\n<li><strong>Enviar y recibir mensajes de WhatsApp con tus Clientes y Proveedores sin salir de SimplyGest<\/strong><\/li>\n\n\n\n<li><strong>Seguir usando la app de WhatsApp Business simult\u00e1neamente si quieres<\/strong><\/li>\n\n\n\n<li><strong>Acceder f\u00e1cilmente al chat con un Cliente\/Proveedor concreto<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u00bfC\u00f3mo funciona la integraci\u00f3n de WhatsApp Business?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez tengas WhatsApp Business configurado (<a href=\"https:\/\/simplygest.cloud\/academy\/como-configurar-whatsapp-business-en-simplygest-cloud\/\">aqu\u00ed<\/a> te explicamos c\u00f3mo configurarlo), podr\u00e1s utilizar WhatsApp desde varios puntos diferentes de la app:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Desde la ficha de un Cliente\/Proveedor concreto, se abrir\u00e1 el <strong>chat espec\u00edfico con ESE contacto<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Desde la ventana Administraci\u00f3n podr\u00e1s acceder al <strong>Chat General con todos tus contactos<\/strong> de \u00abWhatsApp Business\u00bb:<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"696\" src=\"http:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-6-1024x696.png\" alt=\"\" class=\"wp-image-2581\" style=\"width:706px;height:auto\" srcset=\"https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-6-1024x696.png 1024w, https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-6-300x204.png 300w, https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-6-768x522.png 768w, https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-6.png 1083w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Desde la ventana de Vista Previa de una <strong>factura o presupuesto<\/strong>, podr\u00e1s enviarlo por WhatsApp directamente con un bot\u00f3n espec\u00edfico<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"937\" height=\"307\" src=\"https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-1.png\" alt=\"\" class=\"wp-image-2574\" style=\"width:706px;height:auto\" srcset=\"https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-1.png 937w, https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-1-300x98.png 300w, https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-1-768x252.png 768w\" sizes=\"auto, (max-width: 937px) 100vw, 937px\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"878\" height=\"770\" src=\"https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-7.png\" alt=\"\" class=\"wp-image-2585\" style=\"width:548px;height:auto\" srcset=\"https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-7.png 878w, https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-7-300x263.png 300w, https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-7-768x674.png 768w\" sizes=\"auto, (max-width: 878px) 100vw, 878px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Limitaciones de WhatsApp Business en SimplyGest<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Es importante saber que Meta\/Facebook limita el uso de la API de WhatsApp Business con una serie de restricciones. La m\u00e1s importante es la imposibilidad de enviar mensajes a tus contactos libremente o deliberadamente.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Para iniciar una conversaci\u00f3n con un contacto (enviar tu primer mensaje), <strong>ese primer mensaje debe ser una de tus plantillas<\/strong> preconfiguradas y aprobadas por Meta.<\/li>\n\n\n\n<li>Una vez tu contacto responda, ya podr\u00e1s enviar cualquier mensaje y chatear con \u00e9l con normalidad desde SimplyGest, pero <strong>solo durante una ventana de 24 horas<\/strong>: pasado ese tiempo, deber\u00e1s volver a enviarle una plantilla o bien esperar a que sea tu contacto quien contacte contigo primero.<\/li>\n\n\n\n<li>Estas restricciones son impuestas por Meta, no por SimplyGest. <strong>Podr\u00e1s seguir usando la app oficial de WhatsApp Business sin estas limitaciones en todo momento<\/strong>.<\/li>\n\n\n\n<li>Desde SimplyGest solo podr\u00e1s ver el historial de los <strong>\u00faltimos 90 d\u00edas de mensajes<\/strong> con cada contacto.<\/li>\n\n\n\n<li>El env\u00edo de mensajes est\u00e1 sujeto a costes fijados por Meta\/Facebook. Consulta <a href=\"https:\/\/simplygest.es\/blogtecnico\/informacion-sobre-los-precios-de-whatsapp-business-limitaciones-etc\/\">aqu\u00ed<\/a> los precios orientativos<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Integraci\u00f3n con el Seguimiento de Env\u00edos<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si adem\u00e1s tienes integrado el <a href=\"https:\/\/simplygest.es\/blogtecnico\/seguimiento-de-envios-tracking-en-simplygest\/\" data-type=\"post\" data-id=\"2600\">Seguimiento de Env\u00edos<\/a> en SimplyGest, podr\u00e1s notificar a tus clientes los cambios de estado de sus env\u00edos de forma autom\u00e1tica, as\u00ed como personalizar el mensaje que recibir\u00e1n tus clientes:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"892\" src=\"https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-23-1024x892.png\" alt=\"\" class=\"wp-image-2617\" style=\"width:518px;height:auto\" srcset=\"https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-23-1024x892.png 1024w, https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-23-300x261.png 300w, https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-23-767x668.png 767w, https:\/\/simplygest.es\/blogtecnico\/wp-content\/uploads\/2026\/09\/image-23.png 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Si tienes un n\u00famero de WhatsApp Business, podr\u00e1s integrarlo en SimplyGest para que puedas contactar con tus clientes y proveedores f\u00e1cilmente sin salir de SimplyGest, enviar facturas y presupuestos de forma r\u00e1pida y c\u00f3moda desde la misma ventana de Vista Previa o chatear con un cliente\/proveedor concreto f\u00e1cilmente. NOTA: esta funcionalidad requiere la contrataci\u00f3n de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46,51,2],"tags":[],"class_list":["post-2557","post","type-post","status-publish","format-standard","hentry","category-addons-de-simplygest","category-clientes-y-proveedores","category-novedades"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>As\u00ed funciona la integraci\u00f3n de WhatsApp Business en SimplyGest | SimplyGest Academy<\/title>\r\n<meta name=\"description\" content=\"As\u00ed funciona la integraci\u00f3n de WhatsApp Business en SimplyGest | AddOns de SimplyGest | SimplyGest Academy\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link 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